Chat is where you communicate with Novis. Type your requests, ask questions, attach files, and refine your work through conversation. Novis responds with analysis, drafts, advice, or by creating documents in the Workspace – all without leaving the chat interface.

Simply type what you need. Be specific for better results.

Good requests:

Novis responses can be copied in an email-ready format. Use Copy for Email to paste content into Gmail or Outlook with clean formatting that matches default email styles. You can also use this when copying only selected text from a response.

Novis allows you to use custom prompt commands to automate complex tasks and ensure professional consistency. These are expert-level instructions that you create yourself or that are shared with you by your organization.

The fastest way to use a prompt is by typing / in the message box. This opens the Quick Prompts menu.

Important: A prompt will only appear in the / menu if it has been enabled as a "Quick Prompt." If you don't see your prompt there, you need to enable it:

If you want to browse your entire library – including those not marked as Quick Prompts – click the Library button located at the bottom of the chat interface:

This allows you to search and select any prompt available to you.

When you select a command (for example, /Legal review), it appears as a tag in your message box. You can then:

To learn how to create prompts, see Using Knowledge (Prompts & Templates).

If you find yourself writing the same instructions often, you can save them as a prompt directly from Chat.

Your prompt will be saved in Knowledge → Prompts, where you can edit it later.

Novis gives you the flexibility to choose which AI model powers your conversation. Different models have different strengths – some are optimized for speed, while others excel at deep reasoning or analyzing massive documents.

How to switch models:

When to switch models:

You can reference a specific part of Novis's answer to keep the conversation focused:

This ensures Novis knows exactly which part of the previous answer you are referring to.

Attach relevant documents, spreadsheets, or other files to provide context for your request:

Supported formats:

Use @[filename] to reference an attached file in your message:

Examples:

Beyond @[filename], you can use special tools to enhance your requests:

Use @web to ask Novis to search for current information:

Novis will search the web, synthesize results, and cite sources.

Web search capabilities may also be enabled by clicking on

Use @research for comprehensive topic investigation:

Novis will perform an iterative investigation, explore multiple angles, and deliver a detailed report.

You may also activate Deep Search mode by clicking on

Use @workspace when you want to explicitly signal that you're creating or managing a workspace document. This is especially useful when your request could be ambiguous.

When to use it:

Examples:

Novis maintains conversation history. Reference earlier documents or discussions:

When Novis uses information from your documents or web searches, sources are cited:

Writing a "good" prompt is about providing Novis with the right elements to work with. Use the Context-Task-Format framework for the most reliable results:

Pro Tip: Always use @mentions to ground your prompt in real data. Instead of saying

"the contract," tag @contract-v1.docx. This ensures Novis looks at exactly the file you are thinking of.

Ask for Different Formats – "Summarize this in bullet points" or "Create a table comparing..."

Iterate Until Perfect – Keep asking for refinements until the output meets your needs.

You can also speak your prompts instead of typing them:

This is useful when you want to describe a task quickly, capture ideas on the fly, or work hands‑free.

Context Size – Very large files may take longer to process.

Real-Time Data – Use @web for current information. Novis training data has a knowledge cutoff.

Context Window – Different AI models have varying "context windows," which determine how much information (and how many files) they can process at once. If you find a model is reaching its limit or cannot process all your files (If the number in the context window is above 100%) simply switch to a model with a larger context window using the model selector at the bottom of the chat interface.

For help with other features, see the articles in Using Novis:

For an overview of Novis and your first steps, read the Getting Started article.

If you still have questions, contact [email protected].